Jelevo Terms and Conditions — Everything you need to know before using the platform

1 General Terms & Conditions

Jelevo (hereinafter referred to as the "Platform" or "we") operates the website https://jelevo.win and all associated services. These Terms and Conditions ("Terms") constitute a legally binding agreement between Jelevo and its users ("Member" or "you").

By registering on Jelevo, using its services, or making any financial transaction, you are deemed to have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using Jelevo's services.

Jelevo may update these Terms at any time. Any changes will be announced via a notice on the platform. Continued use of the services after an update constitutes acceptance of the revised Terms.

2 Account Register

The following conditions must be met to open a valid account and enjoy services on Jelevo:

• All information provided at registration — including name, mobile number, email, and date of birth — must be accurate and truthful.
• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• Account login credentials (username and password) must be kept strictly confidential. Sharing account access with any third party is not permitted.
• Members are solely responsible for the security of their accounts. Any unauthorized access must be reported to Jelevo Support immediately.
• Registering with a fake identity, false information, or someone else's details will result in immediate account closure, and any funds on account may be forfeited.
• Jelevo reserves the right to decline any registration request without providing a reason.

3 Age Verification & Eligibility

Jelevo is an adult entertainment platform. In accordance with our Terms and Conditions, no person under the age of 18 may create an account or use any services on Jelevo.

Jelevo may request a copy of a member's national ID, passport, or birth registration certificate at any time for age verification purposes. Withdrawals and bonus privileges will remain suspended until verification is complete.

4 Deposit & Payment Rules

Deposits on Jelevo can currently be made via bKash, Nagad, and Rocket. The following rules apply to all deposits:

• Minimum deposit amount is BDT 100 (one hundred taka).
• Deposits must be made from a mobile banking account registered in the member's own name.
• Depositing through a third party's name or another person's mobile banking account is strictly prohibited.
• Always use the exact amount and the correct reference number when making a deposit.
• Deposits are usually credited within 5–10 minutes. If yours is taking longer, please contact support.
• Jelevo does not charge any hidden deposit fees. However, mobile banking service charges may apply.

5 Withdrawal Rules and Process

Withdrawing winnings on Jelevo is simple and fast. The following rules apply to all withdrawals:

• The minimum withdrawal amount is BDT 200 (two hundred taka).
• Withdrawals can only be made to the same mobile banking number used for the deposit.
• Withdrawals are typically processed within 15 minutes to a maximum of 24 hours.
• The required wagering or turnover conditions must be met before bonus funds can be withdrawn.
• Large withdrawal requests may be held if identity verification has not been completed.
• Jelevo may place a hold on withdrawals if suspicious activity or potential fraud is detected.

6 Bonus & Promotion Terms

Jelevo offers a range of bonuses and promotions — welcome bonus, reload bonus, cashback, referral bonus, and VIP exclusive offers. Specific terms apply to each bonus:

• Each bonus offer has its own wagering requirements, which are clearly stated on the offer page.
• The welcome bonus applies to the first deposit only and can be claimed once per member.
• A qualifying deposit must be made within the specified timeframe to be eligible for a bonus.
• Not all games may be eligible for bonus play — check the bonus page for the list of qualifying games.
• If bonus abuse is detected — such as claiming bonuses across multiple accounts from the same IP — the account will be closed.
• Jelevo reserves the right to modify, suspend, or cancel any bonus offer at any time.

7 Betting Rules

Jelevo offers a variety of gaming services including Sports Betting, Live Casino, slots, fish games, and bingo. The following general rules apply to all types of betting:

• Your account must have sufficient balance before placing a bet. No bet will be accepted without available balance.
• Once a bet is confirmed, it cannot be cancelled or changed, except in specific circumstances.
• If incorrect odds are displayed due to a technical error, Jelevo reserves the right to void the affected bets.
• If a sports event is cancelled or postponed, your bet amount is generally refunded.
• Bets placed on events involving match-fixing or any other misconduct may be voided.
• Game outcomes on Jelevo are determined by an RNG (Random Number Generator) that is certified by a third party.

8 Prohibited Activities

Any activity that violates Jelevo's Terms and Conditions is strictly prohibited. The following actions will result in immediate account closure:

• Creating multiple accounts or using another person's account.
• Abusing the bonus system or exploiting platform vulnerabilities.
• Money laundering or transacting with funds from illegal sources.
• Hacking, using bots, or running automated software on the platform.
• Fraudulent or abusive conduct toward other users.
• Attempting to pass KYC verification using a fake identity or false information.
• Attempting to fraudulently recover funds through chargebacks or payment disputes.

9 Account Suspension and Closure

Jelevo reserves the right to temporarily suspend or permanently close any account at any time and without prior notice. Accounts are typically closed for the following reasons:

• Violation of any clause in these Terms and Conditions.
• Failure to verify identity or providing false information.
• Direction from legal authorities or a court order.
• Extended inactivity (no login for more than 12 months).
• Voluntary account closure at the member's own request.

If a member has a valid balance at the time of account closure and no rules have been violated, they may withdraw those funds. However, if the account is closed due to a rule violation, Jelevo reserves the right to forfeit the funds.

10 Responsible Gaming Policy

Jelevo believes gaming should be a source of entertainment — never a cause of financial stress or emotional distress. As part of our Terms and Conditions, Jelevo places responsible gaming at the highest priority.

• Deposit Limits: Members can set their own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: You can activate a cooling-off period of 24 hours to 30 days to take a temporary break from gaming.
• Self-Exclusion: You can self-exclude from the platform for a minimum of 3 months or permanently.
• Reality Check: Your gaming session duration and spending are displayed on screen at regular intervals.

If you feel that gaming is having a negative impact on your life, please Responsible Gaming Please read the page and contact support.

11 Privacy and Data Protection

Jelevo is committed to protecting your personal information. Under our Privacy Policy:

• Your personal information is never sold to third parties.
• All data is protected with SSL 256-bit encryption.
• Documents submitted for KYC verification are stored on secure servers.
• Information may be shared when required by legal obligations or upon request from a regulatory authority.

For more details, visit our Privacy Policy View page.

12 Changes to Terms & Conditions

Jelevo reserves the right to modify these Terms and Conditions, in part or in full, at any time. When changes are made:

• 7 days' notice will be given for significant changes.
• Continued use of the service after any changes takes effect will be considered acceptance of the updated terms.
• If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
• The applicable law and jurisdiction will govern any dispute arising from these Terms or with Jelevo.